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About us
All our barristers are members of the Bar of England and Wales, and are self employed sole practitioners. Helpful information about barristers can be found at : www.barcouncil.org.uk/about/
All members of Chambers : • are regulated by the Bar Standards Board - see www.barstandardsboard.org.uk • comply with the Code of Conduct for the Bar of England and Wales - see www.barstandardsboard.org.uk/standardsandguidance/codeofconduct • have professional liability insurance, provided by the Bar Mutual Indemnity Fund Ltd - see www.barmutual.co.uk • are registered for VAT A set of Chambers is a collection of self-employed individual barristers, administered by a Practice Manager and a team of Clerks whose task is to organise each barrister's diary and individual practice. The rank of Queen's Counsel (QC) may be awarded to senior barristers who are regarded as outstanding advocates. The terms on which barristers are prepared to accept instructions are set out in the Bar's Code of Conduct, Annexes G1 and G2. All members of Citadel Chambers are happy to accept instructions in legal aid cases. Fees are then recovered through the Criminal Defence Service, in accordance with various regulations. The Clerking team can provide quotations for any barrister to accept instructions on a privately paid basis. In criminal cases a solicitor would be invited to complete a 'proposal form', which would provide the basis for the quotation. In addition, we welcome approaches from members of the public under the 'Public Access scheme'. Please see the 'Areas of Practice' section of this website for full details on the operation of this scheme by Citadel Chambers, and generally at www.barcouncil.org.uk/about/publicaccess/
COMPLAINTS PROCEDURE Of course we hope that all our clients will be completely satisfied with the service we provide. In the event of a complaint, an investigation is conducted by the Practice manager, deputy Head of Chambers, or Head of Chambers (as appropriate). Please note that the office of the Legal Ombudsman will only consider complaints which have already been referred to Chambers and have received an unsatisfactory response or outcome from Chambers. The office of the Ombudsman can be contacted on 0300 555 0333 or visit www.legalombudsman.org.uk for further information. |